Recruitment

We are hiring today !

Member Services Officer

Public Service Credit Union is a modern, member-focused industrial credit union whose primary aim is to provide financial services that meet the needs of our growing membership. We operate from offices at Earlsfort Terrace, Dublin 2, Ringsend Road, Dublin 4 and Earl Place, Dublin 1. This is an excellent opportunity to join a leading and ambitious credit union and will suit somebody with energy and attention to detail.

Reports to: Operations Manager

Salary: Civil Service Clerical Officer PayScale

Role Summary 

The role of the Clerical Officer is to provide administration support for a range of member services, including:

  • Processing lodgements / withdrawals

  • Processing and issuing loan applications

  • Providing administrative backup to loans officers

  • Helping members to access services such as loans, savings, current accounts, deposit accounts and insurances (in person, by telephone and online)

  • Dealing with member queries

  • Setting up new members and acting as teller/ cashier

  • Assisting with the administration of member payroll deductions and other electronic payments

  • Assists with start-of-day, end-of-day and end-of-week processes in the office

  • Conducts all tasks in accordance with the credit union’s policies on anti-money laundering and data protection

  • Any other duties that may be required

The Person 

A minimum of 12 to 18 months’ experience working in a financial services environment is desirable

  • A pleasant manner with strong interpersonal skills

  • A good level of education, possibly to third level

  • An excellent knowledge of Word and Excel

  • Excellent administrative, organisational, and support skills and the ability to prioritise tasks

  • An APA for Loans qualification is an advantage

  • Interest in pursuing further education and training

  • Strong attention to detail to help ensure that the credit union maintains a high standard of member service and regulatory compliance

  • An ability to work as part of a team

  • Experience working with the Progress system an advantage

How to apply

    • The complete role description for the position can be downloaded by visiting here. 

    • Applications should include a cover letter and CV and can be sent as follows:

    • By Email: recruitment@pscu.ie, or

    • By hard copy, marked for the attention of Fiona Butler, HR Manager, Public Service Credit Union Limited, St Stephen’s Green House, Earlsfort Terrace, Dublin 2.

    • Closing date for applications: 5pm on 5th January 2026 with in-person interviews scheduled for week commencing 12th January 2026.

    • To access the credit union privacy notice, please visit here 

Public Service Credit Union Limited is an Equal Opportunities Employer.
Canvassing will disqualify.
Public Service Credit Union Limited is regulated by the Central Bank of Ireland.